RCA DRC630N Portable DVD Player
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List Price: $229.99
Features
• TV guardian
• 7" widescreen
• 30 integrated games
• Dual headphone jacks
• Accessory kit |
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RCA DRC630N Portable DVD Player Customer Reviews
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♥♥♥♥♥ |
GAWD AWFUL PRODUCT AND SERVICE
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I bought this product in October of 2006 for my daughter for long car rides. In May of 2007 the product started malfunctioning. It would play from time to time and only when the moon and stars were aligned correctly. I contacted customer service and they suggested unplugging the power and then restart the system but all that never really worked. The next thing service said was to send the unit back and they would fix and send back within a few weeks. I sent the unit back in July/October-ish and still havent seen the product (its now March 2008). After several followup phone calls, this product from RCA was made from Thompson Inc who's recently been bought out by Alcoa (sp?). They are apparently "merging" databases and it's taking a while to find the product. I've called once a week every week to check on the status and its nowhere to be found. One three of the 10 occasions I've called, they did locate the item and said I would received it back in 1-2 weeks....5 weeks later, I called back asking where the unit was and now they cant find it again...this is GAWD awful service and I've never seen such poor quality in an item.
I would 100% say to NOT buy this item at all but if you do, purchase am extended service plan. There goes money down the drain. I plan on writing to the Consumer Protection Agency and the Better Business Bureau as this is now way to run a business. |
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RCA DRC630N Portable DVD Player ultimate electronics.