| Great product with one exception (see below) -- I've found my batteries run out a little sooner than other reviewers (mine typically last around 4.5 hours). The ability to drag & drop files (to and from the Jukebox) via your file system is obviously a very smart, non-proprietary user interface. I used the standard headphones for about 10 seconds before putting them in a drawer (uncomfortable & unimpressive sound). A replacement pair of Koss plugs did the trick. I do get crackle w/ the bass maxed out (using incl software to rip CD's @ 128K sampling rate) but that's not crucial. Overall, the product (for the price) is very impressive. I have one gripe, however, and that is with their customer support. After a week's worth of back-and-forth emails, I finally broke through the double-speak to determine that they can't/won't sell you an additional AC adapter, and they will void your warranty if you use a non-Archos power supply. Since I simply wanted to charge my batteries in the office between commutes, this translated into a simple aggravation. If you lose your adapter, however, you are forced to either void your warranty or put your player on the shelf. Hopefully they will resolve this loophole in their policy soon. Overall: Good Product, Great Price, Customer Support Policies Need Improving. |